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Bakerav.com is committed
to protecting and respecting your privacy. The
statements on this page disclose our information
collection practices and our privacy policy. Baker
Aviation Services, LLC and bakerav.com is committed to
complying with this privacy statement so that customers
can feel secure in the knowledge that their personal
data is properly managed.
This document discloses
the privacy practices for www.bakerav.com including:
- What personally
identifiable information of yours is collected
- What organization is
collecting the information
- How the information
is used
- With whom the
information may be shared
- What choices are
available to you regarding collection, use and
distribution of the information
- What kind of
security procedures are in place to protect the loss,
misuse or alteration of information under
bakerav.com's control
- How you can correct
any inaccuracies in the information.
Questions or concerns
regarding this privacy policy should be directed to
Baker Aviation Services, LLC. We may be contacted
in the following ways:
Phone: 785-760-0574
Mail: P.O. Box 202,
Tehachapi, California, 93561
Email:
webmaster@bakerav.com
Table of Contents
-
Under 18s
-
Information
We Collect
-
Our Use
of Your Information
- Opt-Out
of Email Communications
-
Our Disclosure of Your Information
-
Discussion Forums
-
"Tell a friend" services
-
Control of
Your Password
-
Reviewing and Changing Your Personally Identifiable
Information
-
Other
Information Collectors
-
Security
-
Changes
to Privacy Policy
-
Downloadable Software Disclaimer
1. Under
18s.
Children are not
eligible to use our services and we ask that minors
(under 18 years of age) do not submit any personal
information to us.
2.
Information We Collect.
Our primary goal in
collecting personal information from you is to provide
you with a smooth, efficient, and personalized
experience while using our services. This allows us
to provide services and features that most likely meet
your needs, and to customize our service to make your
experience easier and quicker.
To fully use our services, you will need to provide us
with your contact information (e.g. e-mail address,
phone number) and some other information relating to
your professional employment (e.g. name of the company
you work for, your position there). We automatically
track certain information about you based upon your
behavior on our site. We use this information to do
internal research on our users' demographics,
interests, and behavior to better understand and serve
our users. This information is compiled and analyzed on
an aggregated basis.
Using the Site's web server log files, we use IP
addresses to analyze trends, track users' movement, and
gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable
information. This information may include the URL that
you just came from (whether this URL is on our site or
not), which URL you next go to (whether this URL is on
our site or not), what browser and operating system you
are using, your IP address etc.
In addition, we may use cookies on certain pages of
our site. We may also offer certain features that are
only available through the use of a cookie. Cookies can
also help us provide information which is targeted to
your interests. Cookies are stored on your hard drive,
not on our site. Most cookies are "session cookies,"
meaning that they are automatically deleted at the end
of a session. The other type of cookie we use is a
'persistent' cookie. This stays on your hard drive and
we use this to automatically identify who you are. We
use this cookie so that you do not need to log in
manually every time you visit the site if you are a
registered user. The cookie itself contains no
personally identifiable information but it does pass an
ID to our server which allows us to tie the cookie to
your personal information. We may do this to allow us to let
you know on the homepage what has changed on the site
since your last visit. We also use the cookie to track
how often you visit the site so we know who our most
loyal users are. You are always free to decline our
cookies if your browser permits, although in that case
you will not be able to use certain features on our
site. For example, if you disable cookies, you will need
to log in manually each time you visit the site as we
cannot use a cookie to remember who you are. Some of our
business partners may use cookies on our site. These are
used to monitor site performance and to measure site
traffic and usage. We have no access to or control over
these cookies. This privacy statement covers the use of
cookies by bakerav.com only and does not cover the use
of cookies by any advertisers.
Surveys & Contests. From time-to-time our site
may request information from users via surveys, contests
or for a particular service (e.g. newsletter).
Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or
not to disclose this information. Information requested
will include contact information (as supplied to the
site during registration) and supplementary information
on your professional interests, opinions and preferences
(e.g. choice of software, working practices, opinions on
industry issues, feedback on the bakerav.com web site).
We will use the contact information to notify winners.
We will not publish winners' details on the site though,
on request, we will provide details of any winners' name
and organization. If the survey or contest has a sponsor
then we will share information given by entrants with
the sponsor.
Payment Processing. In order to process
payments online we require the billing address for the
credit card used and our external payment provider
requires your credit card details. For details of how
your information is used, please see the following
section.
3. Our
Use of Your Information.
We use personally
identifiable information about you to improve our
marketing and promotional efforts, to statistically
analyze site usage, to improve our content and
product and service offerings and to customize our
site's content, layout, and services. We believe these
uses allow us to improve our site and better tailor it
to meet our users' needs.
We use your e-mail address to send you
newsletters or other communications that you have
requested from the Site. Out of respect for our users we
offer an opt-out option on all of our e-mail
communications with Site users (see 4. below).
We use information in the file we maintain about you,
and other information we obtain from your current and
past activities on the Site, to resolve any disputes,
troubleshoot problems and enforce our Terms of Use
Agreement.
Payment Processing. We take
online payments for our subscription and membership
services and certain products and services. In addition to the
information outlined above, we require the billing
address of the credit card you use so that we can pass
this to our external payment provider who checks the
address against the cardholder's details for security
purposes. We store these billing details in case we need
to contact you in the future regarding payments. Our
external payment provider requires that you provide your
credit card details to process the transaction. This is
done on a secure server using SSL (secure sockets
layer). As you go through the transaction process we let
you know when you are about to be transferred to our
external payment provider's servers for the secure
transaction. These pages have the look and feel of the
bakerav.com site to keep as much of the bakerav.com
branding as possible but you are actually on the
external payment provider's servers and the information
you submit goes to the external payment provider. After
the transaction has been authorized you are returned to
the bakerav.com site. Bakerav.com does not have any
access to these credit card details and they are not
stored or processed in any way by bakerav.com. In the
case of a suspected fraudulent transaction, card details
may be disclosed to bakerav.com by the external payment
provider for the sole purpose of performing further
checks. Bakerav.com is not permitted to then retain
these details. These details are stored securely by the
external payment provider in order to process future
payments you may make, but the external payment provider
does not use your information for any other purpose.
Your Personal Information is stored in our databases,
which are located in the United States. Please note that
the information you enter may at some time be
transferred outside the United States for the purposes
of processing by bakerav.com or any of its affiliates.
By submitting your information, you consent to this
transfer.
4. Opt-Out of Email Communications.
If at any stage you wish
no longer to receive any e-mails that you receive from
the site you can stop them coming by clicking on the
link that is provided at the bottom of every e-mail
communication. You will be directed to a web page.
On this page you can define what e-mails you receive
from the site (if any) and save your settings.
5. Our
Disclosure of Your Information.
Unfortunately, due to the
existing regulatory environment, we cannot ensure that
all of your private communications and other personally
identifiable information will never be disclosed in ways
not otherwise described in this Privacy Policy.
By way of example (without limiting the foregoing), we
may be forced to disclose information to the government
or third parties under certain circumstances, or third
parties may unlawfully intercept or access transmissions
or private communications. We can (and you authorize us
to) disclose any information about you to law
enforcement or other government officials as we, in
our sole discretion, believe necessary or appropriate,
in connection with an investigation of fraud,
intellectual property infringements, or other activity
that is illegal or may expose us to legal liability.
As a general proposition, we do not sell or rent any
personally identifiable information about you to any
third party.
Advertisers. We do aggregate personally
identifiable information and disclose such information
in aggregate to advertisers and for other marketing and
promotional purposes. However, in these situations, we
do not disclose to these entities any information that
could be used to personally identify you.
Bakerav.com community. Throughout the Site, you
are identified by your User ID, which is thereby
disclosed to other users and third parties. Your User ID
can be used to identify you and your activities
throughout the Site. Other people can see your postings
on the Site, and so on. We also provide other users a
number of ways to find more out about you and your site
activities if you give them permission to access this
information. Please be aware that if you post personal
information online that is accessible to the public, you
risk receiving unsolicited messages from other parties
in return. Bakerav.com cannot be liable for any such
communications.
Legal Requests. Bakerav.com cooperates with law
enforcement inquiries and other third parties to enforce
laws, intellectual property and other rights. Local, and
international law enforcement agents can request and may
receive your personally identifiable information.
Suppliers and Other Service Providers. From time
to time we use third party Suppliers and Service
Providers to facilitate our services. Where any Service
Provider collects information directly from you (such as
the situation where we ask a Service Provider to conduct
a survey or perform a service for us) you will be
notified of the involvement of the Supplier or Service
Provider, and all information disclosures you make will
be strictly optional.
6.
Discussion Forums.
If you choose to post
messages in our forums, or leave a message or
comment in other areas of the site, or leave feedback
for us or other users, we will store such information in
a file personal to you. This is so that we can see what
contributions you have made to the site.
Where you make such comments or forum posts, your User
ID will also be given on the site allowing other users
to click on it to find out more about you. Although you
may update and choose your own User ID, it is always
publicly available information. For all other personal
profile information you may choose what other site users
can see using the 'Modify Profile' section of the
site.
We track which forum messages individual site users
read. This is in order to help us understand which
content that user is most interested in. We use this
intelligence to help personalize the site to match the
interests of the user.
7. "Tell
a Friend" Services.
Bakerav.com may offer a
service whereby you can e-mail site content (for
example, a particular research paper, article or forum
post) to a friend or colleague. This will involve
entering the e-mail address of your friend. We do not
use the e-mail addresses you enter for any purpose other
than to send your e-mail. We do not store, rent or
sell these e-mail addresses.
8.
Control of Your Password.
Except as specifically
permitted by this section, you may not disclose
your bakerav.com password to any third parties nor share
it with any third parties. If you lose control of your
password, you may lose substantial control over your
personally identifiable information and may be subject
to legally binding actions taken on your behalf.
Therefore, if your password has been compromised for any
reason, you should immediately change your password by
visiting the preferences page on the Site.
You may, however, disclose your password to certain
third parties with whom bakerav.com has entered into
specific contractual and technical arrangements designed
to safeguard your password, in order to enjoy the
benefits of those third parties' services in relation to
the bakerav.com services.
If you wish to change your password you can do so at any
time through the 'Modify Profile' section of the
site.9.
Reviewing and Changing Your Personally
Identifiable Information.
You can at any time
review and change the information you submitted
during registration by visiting the preferences page on
the Site.
You must promptly update your information if it
changes. Once posted, you cannot change or remove
any public postings made in our forums or other message
areas or the feedback area.
You can at any time ask to see and have removed any
information that we have stored on you, though we
reserve the right to charge for this service. Please
contact us if you
would like your personal information removed. We will
retain in our files information you have requested to
remove in some circumstances, such as to resolve
disputes, troubleshoot problems and enforce our Terms of
Use Agreement. Further, such prior information is never
completely removed from our databases due to technical
constraints and the fact that we back up our systems.
Therefore, you should not expect that all of your
personally identifiable information will be completely
removed from our databases in response to your requests
that it be removed.
10.
Other Information Collectors.
Except as otherwise
expressly discussed in this Privacy Policy, this
document only addresses the use and disclosure of
information we collect from you. To the extent that you
disclose your information to other parties, whether they
are other members of the Site or other sites throughout
the Internet, different rules may apply to their use or
disclosure of the personal information you disclose to
them.
11.
Security.
In order to process and
protect your credit card details, our payment provider
uses SSL (secure sockets layer) encryption. The secure
server is hosted by our payment provider and not
bakerav.com.
On the bakerav.com site we use best endeavor to
safeguard the confidentiality of your personal
identifiable information but we do not use encryption
(such as SSL) or firewalls to further protect the
information as it travels across the Internet. This is
because we do not believe that, apart from the credit
card information processed by our payment provider, the
personal information we currently collect warrants such
measures and the accompanying loss of speed experienced.
You should be aware that "perfect security" does not
exist on the Internet.
12.
Changes to Privacy Policy.
If we are going to use
your personally identifiable information in a manner
different from that stated at the time of collection we
will notify you via e-mail, prior to making such
changes. You will have a choice as to whether or not we
use your information in this different manner. In
addition, if we make any material changes in our privacy
practices that do not affect user information already
stored in our database, we will post a prominent notice,
before changes go into affect, on our web site notifying
users of the change. In some cases where we post the
notice we will also email users, who have opted to
receive communications from us, notifying them of the
changes in our privacy practices.
13.
Downloadable Software Disclaimer.
This Privacy Policy covers
only information that is collected through this Web
site, and does not cover information that may be
collected through software downloaded from the site. |
